Privacy Policy for Sakanna (سكنّا)
Last updated: July 6, 2026
This Privacy Policy describes how Inter-eCom LLC ("we," "us," or "our") collects, uses, and protects your information when you use the Sakanna (سكنّا) mobile application (the "App"). Sakanna is an accommodation marketplace that connects guests with hosts offering places to stay in Syria.
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Who We Are
Sakanna is operated by:
Inter-eCom LLC 611 S Dupont Hwy, Ste 102 Dover, DE 19901 United States
Contact: info@interecomllc.com
2. Information We Collect
We collect the following categories of information to provide and improve the App:
Information you provide directly
• Account information: your email address and password when you create an account.
• Profile information: your name, phone number, and preferred language.
• Listing information (hosts): property titles, descriptions, photos, prices, approximate location (city and area), exact address, and check-in instructions.
• Booking information: the dates, guest counts, and details of accommodation requests and reservations you make or receive.
• Messages: the content of messages you send to and receive from other users through the App's in-app chat.
• Reviews: ratings and reviews you write about stays.
Information collected automatically
• Push notification tokens: a device identifier used solely to deliver notifications to your device (for example, when you receive a message or a booking update).
• Approximate location: the App uses the city or area you select or that is associated with listings. The App does not track your precise GPS location in the background.
• Basic technical information: information necessary for the App to function, such as the device platform (iOS or Android).
Information we do NOT collect
• Payment card details: the App does not currently process real card payments. Any deposit or payment features are handled outside of automated card processing, and we do not collect or store credit or debit card numbers within the App.
• We do not sell your personal information.
3. How We Use Your Information
We use the information we collect to:
• Create and manage your account.
• Enable you to browse listings, make or receive booking requests, and communicate with other users.
• Display host contact details and property addresses to guests only after a booking is confirmed.
• Send you notifications related to your bookings, messages, and account activity.
• Enforce our policies, including measures that discourage sharing contact information before a booking is confirmed, and protect the safety and integrity of the marketplace.
• Respond to your support requests.
• Comply with legal obligations.
4. How Information Is Shared
Sakanna is a marketplace, so some information is shared between users as a necessary part of the service:
• Between guests and hosts: when you make a booking request, relevant details (such as your name, requested dates, and messages) are shared with the host, and vice versa. A host's contact information and a property's exact address are revealed to a guest only after a booking is confirmed.
• Publicly visible information: property listings, photos, approximate locations, and reviews are visible to other users browsing the App, including visitors who have not created an account.
We use trusted third-party service providers to operate the App:
• Supabase — provides our database, authentication, and file storage. Your account and App data are stored on Supabase's infrastructure.
• Google Firebase / Expo — used to deliver push notifications to your device.
These providers process data on our behalf and are bound by their own privacy and security obligations. We do not sell or rent your personal information to third parties for their own marketing.
We may also disclose information if required to do so by law, or if we believe in good faith that such disclosure is necessary to comply with legal process, protect the rights or safety of our users, or investigate fraud or policy violations.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the App. If you delete your account, we delete your associated personal data, including your profile, your listings, your bookings, your messages, and your uploaded photos, except where we are required to retain certain information to comply with legal obligations or resolve disputes.
6. Your Rights and Choices
You have the following rights regarding your information:
• Access and update: you can view and update your profile information within the App.
• Delete your account: you can permanently delete your account and associated data directly within the App, through the account settings. This action is permanent and cannot be undone.
• Notifications: you can disable push notifications at any time through your device settings.
• Requests: for any privacy-related request or question, you may contact us at info@interecomllc.com.
Depending on your location, you may have additional rights under applicable data protection laws, such as the right to access, correct, or request deletion of your personal data. We will honor such requests as required by law.
7. Children's Privacy
The App is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at info@interecomllc.com and we will take steps to delete it.
8. Data Security
We take reasonable measures to protect your information, including access controls at the database level that restrict who can view sensitive data such as exact addresses and contact details. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. International Users
Sakanna is operated from the United States, and your information may be processed and stored on servers located in the United States or other countries where our service providers operate. By using the App, you consent to the transfer of your information to these locations.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of the App after changes are posted constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Inter-eCom LLC Email: info@interecomllc.com 611 S Dupont Hwy, Ste 102, Dover, DE 19901, United States